Terms & conditions

Welcome! Thank you for using my services.

These Terms and Conditions (the “Terms”) set forth our mutual agreement as to your rights and responsibilities when you use Cath Burke’s website and services. By using any of (the “Services“) you are agreeing to these Terms.

You can read about the way this website operates and the way your data is handled and processed here Privacy Policy

Fees

To view my current coaching and organisational FEES follow this link
I sometimes offer my services pro-bono

Organisation training and Consultancy

You can commission my services for a half day or one-day attendance.

Full agreement of bespoke services and predesigned courses, including the fee and terms of payment, is agreed with each client prior to starting the contract.

NVC Coaching and Mediation

You can book individual sessions and a series of sessions.

The fee for the agreed number of sessions is payable in advance.

24-hour notice is required to reschedule an appointment.

I will ask you to complete an agreement prior to attending the first session.

Events, Online Courses, and Webinars

The content and conditions of service are explained in the text of each event listed on the website here.
Your attendance indicates that you are in full agreement with the specific and general terms listed on the relevant pages for each event.

The fee for an event is payable in advance.

In the event of an accident or illness during an event, you are responsible for medical fees.

Cancellation & refund

In the unlikely event that I cancel an event then I’ll refund your course fees in full, but not any travel or accommodation costs that you have incurred.

If you cancel an event I am willing to refund you in full, minus an administration fee, as long as I can get someone to take your place.

If I’m not able to replace you then the cancellation cost is the full amount you have paid. I am open to considering waiving this fee in exceptional and unforeseen circumstances.

Cancellation administration fees: Level 1 Foundation Training £30 / Level 2 Intermediate Training £15 / Level 2 Practice Groups 10% of fee paid / Level 2 Residential Workshop £50

Disclaimer

My coaching and training services can challenge you, your family (and/or your organisation) in ways that are dynamic, mentally and emotionally transformational.  We work to co-create resonance with the needs and values that are important to you all. The work we do together is highly likely to create change.

If you have any concerns, mental or physical health issues or special needs that may impact the way we work together you can contact me (in full confidence) to discuss whether my service will be appropriate for you or whether you might like to engage some extra support.

I am not a psychologist or analyst.  I do not offer advice, counselling or psychotherapy.
I am a CNVC certified NVC trainer
I have a Post Graduate Certificate in Education (PGCE)
I am a qualified Open Floor Movement Practice teacher
I completed a Foundation Training in Core Process Psychotherapy
For many years I have practised Vipasssa Meditation and worked with Movement of Being
I have extensive experience working with adult individuals and groups; in education, personal development and wellbeing.
You can read my biography here.

By engaging my service, you certify that you acknowledge:

  1. My services are for educational purposes and are not a substitute for medical care and under no circumstances, will you hold Cath Burke liable for any consequences for actions you choose to take as a result of engaging my service.

  2. Your contact information, work notes and purchases are stored by Cath Burke electronically. You can have full access to this information on request. Your privacy is respected which means that your records are confidential and will not be shared with any unspecified third party, to the extent permissible by law.

Dissatisfied with my services?

It is my intention to offer services in ways that value equality, inclusion, fairness, care and respect and that support wellbeing.

I recognise that, despite my best intention, my service may not always be delivered or received in the way I would like it to. I know there may be times when I do or say things that could stimulate painful feelings for you and events that do not fully meet your needs. 

I welcome hearing feedback about anything you want to share with me, because I am committed to learning and improving my sessions and my communication. If at any time your feedback is difficult for me to hear I commit to getting support to genuinely open my heart to what you want me to understand. You can read my complaints process here.

Love my services?

Please consider writing me a testimonial to include in publications and on my website, and tell your friends and colleagues what I offer :-)